About This Policy

Shubh Finance primarily provides financial and loan-related services through online and offline processes.

We do not generally sell physical products through this website. Therefore, conventional product shipping and delivery terms are generally not applicable to our services.

Digital Services

Loan applications, customer communication, document submission, loan information, payment information, and related services may be provided through our online platform.

Access to these services does not involve shipment of a physical product.

Physical Documents

Where physical documents are specifically required, the applicable submission or delivery method will be communicated to the customer separately.

Any physical document delivery, if required, may depend on the nature of the service and applicable arrangements.

Delivery Address

Where physical delivery is applicable, customers are responsible for providing accurate and complete delivery information.

Shubh Finance may not be responsible for delays or failed delivery resulting from incorrect, incomplete, or outdated information provided by the customer.

Shipping or Courier Charges

If physical document delivery or courier services are required, any applicable charges, if any, will be communicated to the customer before the applicable service is arranged.

Charges may depend on the delivery method, destination, and nature of the documents or service.

Delivery Delays

Where physical delivery is arranged through a courier or third-party delivery service, delivery time may depend on the service provider, destination, weather, public holidays, or other circumstances outside our reasonable control.

Customers will be informed where a significant delivery issue becomes known to us.

Loan Disbursement

Loan disbursement is not considered a shipment or delivery of goods.

Where a loan application is approved and all applicable conditions are satisfied, disbursement will be processed according to the applicable loan terms and agreed payment method.

Contact Us

If you have questions regarding document delivery, physical documents, courier arrangements, or any service-related matter, please contact Shubh Finance using the contact details available on our website.